ZS Cart Frequently Asked Questions

Feature

Q: How difficult is it to start the service?

Ans: It takes no more than 5 minutes to setup your online store.

Q: What kind of products can I sell?

Ans: Zscart is extremely flexible when it comes to different product types. You can sell physical products such as computers as well as digital products such as software, music or ebooks.

General Question

Q: What are the software requirements?

Ans: There are no software requirements. Zscart is an shoppingcart service and does not require any servers or software to maintain.

Q: Can I host Zscart on my own servers?

Ans: No, Zscart is a 100% software-as-a-service solution, which requires no servers to configure, maintain, or update.

Q: Do customers have to download anything?

Ans: No, Zscart does not require any download, plug-ins on the visitor's side.

Q: How Secure is my data?

Ans: Hosting solutions are designed with full security architecture in mind.We continuously follow-up relevant security bulletins and react to security issues immediately

Payment

Q: Which payment methods are accepted, and what are your payment terms?

Ans: We accepts the following payment methods: - moneybookers ,safepay ,strompay, pecunix, googlecheckout, alertpay, Liberty reserve, 2checkout, worldpay, Nochex, Authorize.net, eway, eprocessingnetwork, Skipjack.

Subscription Plans

Q: Do you offer a free trial?

Ans: Yes, we offer a fully-functional 30 days free trial during which you can use to test drive and see if it's right for you. Just fill the Signup for free trial and start your test drive.

Q: Do I need to enter my payment info or make a pre-payment for the Free Account?

Ans: No. To start using our service in free mode you just need to sign-in and to follow instruction. If you decide to use advanced feature, you will be able to choose subscription plan and submit payment.

Q: Do all plans have the same features?

Ans: Yes! Our plans differ based on the number of products , Order and category you can create. You can of course upgrade plans at any time if required.

Q: Can I upgrade between plans?

Ans: Of course. It's easy to upgrade between plans. Just login to your store's control panel and click the Accounts & Upgrades option at the top right of the screen, then choose the upgrade link under My Account tab. You can then upgrade your plan as required.

Q: Where can i view my plan details?

Ans: After Login in to your Store Control Panel click the Accounts & Upgrades option in the top right of the screen , then choose the My Plan details . It will display the Plan Name , Fee details and all Plan Feature List .

Support

Q: What kind of on-going support do you provide?

Ans: Zscart provides email , chat and phone based support. You can submit support tickets and request assistance through calling us, using the support section in our website, or by emailing us at support@ajsquare.com.